221.722.89
Quality Assurance Management Methods for Developing Countries
Course Status
Cancelled
Course Status
Cancelled
Location
Internet
Term
Summer Institute
Department
International Health
Credit(s)
4
Academic Year
2025 - 2026
Instruction Method
Asynchronous Online with Some Synchronous Online
Start Date
Monday, June 9, 2025
End Date
Friday, June 13, 2025
Friday, 1:30 - 2:50pm
Auditors Allowed
Yes, with instructor consent
Available to Undergraduate
No
Grading Restriction
Letter Grade or Pass/Fail
Course Instructor(s)
Contact Name
Frequency Schedule
One Year Only
Resources
Prerequisite
.
Enrollment Restriction
This course is not restricted.
Presents the principles and practice of total quality management methods for health systems in developing countries. Emphasizes integrated district-level health systems management; fostering a genuine team approach in the face of an authoritarian tradition; central importance of community governance; interventions performed according to standards and in an equitable fashion; introducing a measurement-based approach to problem solving, emphasizing analysis of service delivery process and outcome; and developing operational research as an integral component of the management system.
Learning Objectives
Upon successfully completing this course, students will be able to:
- Describe the principles, concepts and methods for developing quality initiatives and explain how these can be used to improve essential public health services
- Define quality from the perspective of all stakeholders, particularly in diverse populations
- Explain how quality assurance principles can identify health barriers and how findings can be utilized to build equity in access and improve population health
- Discuss how quality assurance re-design tools can lead to behavioral changes in populations as a result of improved health programming
- Measure a performance gap and conduct a gap analysis to determine the root cause
- Apply team-based problem-solving methods to address poor performance of public health services
- Assess the costs of poor quality and of quality improvement
- Develop performance monitoring systems and indicators to manage healthcare performance
Upon successfully completing this course, students will be able to:
Methods of Assessment
This course is evaluated as follows:
- 40% Assignments
- 50% Project(s)
- 10% Participation
May 19 to June 6 : Students will access course materials and readings online (3 weeks to complete all lectures and readings).
June 9 to June 13: Synchronous sessions for 1 week with 2 Assignments and a team project, with faculty mentor sessions from 10-11am every day, and 3 Live Talks (June 9, June 11, and June 13 (final project presentation)).